ibnchannel.id – JEC Eye Hospitals and Clinics, Indonesia’s largest network of eye hospitals and clinics, announced that it has won the Top Brand Award 2025 in the Eye Hospital category. JEC had the highest Top Brand Index (TBI) at 43%, beating other companies in the same sector. This achievement strengthens its status as Indonesia’s trusted eye care leader. All 16 JEC Eye Hospitals and Clinics branches made important contributions to the Top Brand Award 2025. One of these branches is JEC’s Main Eye Clinic BALI @ Denpasar, the company’s first location in Eastern Indonesia’s southern region.
The Top Brand Award is a prestigious award given to the best brands in Indonesia based on the results of a consumer survey conducted by the independent research institute Frontier, in collaboration with Marketing Magazine. This award has been the largest brand index in Indonesia for 25 years, involving thousands of brands and hundreds of product categories.
The 2025 Top Brand Award was accepted by Titin Prihatiningsih, SE, MARS, CMA, Director of Human Capital & General Affairs at JEC Eye Hospitals and Clinics, today in Jimbaran, Bali. In her remarks, Titin stated that this award demonstrates the public’s trust in the quality of service and the values of professionalism that JEC consistently upholds.
Titin Prihatiningsih stated, “Achieving the 2025 Top Brand Award is an extraordinary recognition of JEC’s dedication over 41 years of service. At JEC, we believe that patient safety is paramount, and public trust is our most valuable asset. Therefore, we consistently build trust through quality service, competent resources, medical expertise, and the implementation of cutting-edge technological innovations. Beyond the award, this 43% TBI demonstrates that JEC is not only widely recognized by the public but also trusted and a top choice for eye health care.”
The Top Brand 2025 survey was conducted in 15 major Indonesian cities, involving 12,000 respondents through face-to-face interviews and online surveys. The “Top Brand” title is awarded to brands that meet three main criteria. First, Top of Mind Share, which is the first brand mentioned by consumers in a category. Second, Top of Market Share, which refers to the brand most used by consumers in a category. Finally, Top of Commitment Share—the brand that consumers most intend to use again in the future. The cumulative index of 43% illustrates the JEC brand’s excellence across all three criteria.
JEC’s leadership in Indonesia’s eye health sector has been tested and proven through its long experience. For more than four decades, JEC has performed more than 250,000 cataract surgeries for its patients. For refractive errors such as nearsightedness and astigmatism, JEC has performed more than 150,000 LASIK and SMILE-based treatments. JEC is also a pioneer in introducing both technologies to Indonesia. In terms of service coverage, the JEC Eye Hospitals and Clinics’ extensive network spans 13 cities across 7 provinces, comprising 5 eye hospitals and 11 primary eye clinics.
The performance of each of its 16 vital branches contributes to the Top Brand 2025 achievement. One such branch is the JEC BALI @ Denpasar Primary Eye Clinic, which has been operating since early 2022. Strategically located on Jl. Teuku Umar Barat, West Denpasar, this branch serves not only the local community but also domestic and international tourists with comprehensive services, ranging from Cataract and Refractive Surgery, Vitreoretinal Surgery, Glaucoma, Dry Eye Surgery, Ocular Infection and Immunology, and even Oculoplasty and Reconstruction.
JEC BALI @ Denpasar’s “healing with a view” concept provides a comfortable recovery experience in a relaxing environment, while also proving that people don’t need to travel abroad to receive world-class eye healthcare. JEC BALI @ Denpasar’s international credibility is proven by its nearly 40 percent ratio of expatriate and foreign tourist patients, offering a wide range of treatments, from eye examinations to surgical procedures.
Prof. Dr. Tjahjono D. Gondhowiarjo, SpM(K), PhD, Director of Development and Education at JEC Eye Hospitals and Clinics, said, “JEC strives not only to be a leading eye care center, but also a place for learning and the birth of sustainable innovation in the field of eye health in Indonesia. This award motivates us to continue making real contributions to the advancement of ophthalmology in Indonesia.” Previously, in the technology realm, JEC pioneered the first LASIK service in Indonesia (1997), and introduced SMILE PRO technology to the country (becoming one of the first three providers in Southeast Asia) in late 2022. More than a decade ago, in 2012, JEC performed cataract surgery using Femtosecond Laser Assisted Cataract Surgery (FLACS) technology, a first in Indonesia!
Meanwhile, in terms of services, JEC has provided a comprehensive suite of integrated centers, including the JEC Cataract, Lens and Refractive Surgery Service, the JEC Vitreo-Retina Service, the JEC Glaucoma Service, the JEC Orbital, Oculoplastic and Reconstructive Service, the JEC Ophthalmic Trauma Service, the JEC Macula Center, the Children’s Eye and Strabismus Center, the Myopia Control Center, the JEC Dry Eye Service, the JEC Ocular Infection and Immunology Service, the JEC Neuro-Ophthalmology Service, the JEC Contact Lens Service, and the recently launched JEC Thyroid Eye Center. Beyond facility development, technological upgrades, and expanding reach, JEC consistently makes an impact through social initiatives. One such initiative is “JEC Cataract Service.” Since its inception, JEC has provided free cataract surgery to approximately 4,000 people in need—a significant contribution to the fight against blindness in Indonesia.
“The Top Brand 2025 Award validates JEC’s vision to optimize vision and improve the quality of life of Indonesians. This further motivates us to make JEC not only the brand of choice, but also a trusted partner for the community in obtaining international-standard clinical services that exceed patient expectations,” concluded Prof. Dr. Tjahjono.
The Top Brand 2025 Award aligns with JEC’s numerous previous achievements. Not least is the highest recognition from the Joint Commission International (JCI) for JEC @ Kedoya four consecutive times in 2014, 2017, 2020, and 2023, making it the first and only eye hospital in Indonesia to achieve full accreditation. This accreditation sets the standard for service at all JEC branches, including JEC Bali @ Denpasar. JEC’s international presence is also recognized for its pioneering role in the formation of the ASEAN Association of Eye Hospitals (AAEH)—and is now an active member, in addition to its role in the World Association of Eye Hospitals (WAEH).
These milestones further underscore JEC’s readiness to support Indonesia’s medical tourism program. More recently, JEC is finalizing plans to build and operate a hospital-level eye health facility in the Sanur Special Economic Zone (KEK), Bali. With a team of highly qualified ophthalmologists and medical staff, and access to the world’s most advanced eye health technology innovations, backed by over four decades of experience, JEC Eye Hospitals and Clinics is well-prepared to partner with the government in realizing a more advanced and trusted medical tourism destination in Indonesia.***
